Within 5 days, if you are not completely satisfied with your purchase we will issue you a refund, minus a 25% restocking fee, once the item is returned to us.
Shipping costs are not refundable.
ALL ITEMS MUST BE RETURNED TO:
Galbraith’s Fountains & Statuary
7945 Stellhorn Rd.
Fort Wayne, IN. 46815
Attn: Returns Dept.
We want you to enjoy your purchase when it arrives and therefore our manufacturers make every effort to ensure your items are packed securely.
If the box containing your purchase is damaged, retain the driver of the freight company, and open the item immediately inspecting each piece for damage.
If damage is found then report it to the driver and then to us.
In the event you receive a damaged item in an undamaged box, please email us within 48 hours of receipt – firstname.lastname@example.org. On most occasions we will ask for a photo of the damage be provided.
We will then make every arrangement possible to ensure the damaged piece is replaced.
For items that have blemishes or chips to the finish, contact us as soon possible and we will issue a free bottle of touch-up paint matching the color or your purchase.